Returns & Exchanges
At GODA, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return window for products in their original, unopened condition. If your order doesn't meet your expectations, our streamlined process ensures a quick and hassle-free resolution.
Initiate Your Request
Log into your GODA account or use our guest portal to select the items you wish to return and provide a reason for the request.
Print Your Label
Once approved, we will email you a prepaid shipping label and a return authorization form to include inside your package.
Pack and Ship
Securely pack the items in their original packaging to prevent damage during transit and drop the parcel off at any authorized carrier location.
Receive Your Refund
After our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing